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Cases
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Subject
Type
--None--
Coolifting case
MCT
Lipocontrast case
Order Case
Description
Problem:
--None--
The base doesn’t charge, the light of the base is off when the gun is on the base
The gun battery doesn’t charge (either partly or fully)
The session never starts, the gun keeps beeping in the preheating phase
The gas leaks by the rear side of the unit
The product or the gas doesn't come out or does it irregulary, partially or spitting
The trigger gets stuck
The cartridge can’t be placed properly, it is hard or doesn’t pierce.
Screen problem: it is white, black or has imperfections or spots
Delayed delivery
Packaging damaged
Product damaged
Incomplete or incorrect material
The unit doesn't recognise the applicator
The unit doesn't recognise the smart card
The target temperature is not reached
There is not vacuum
Error 0 Communication base
Error 1 Communication applicator
Error 2 Ntc water
Error 3 Auxiliary Ntc 1
Error 4 Auxiliary Ntc 2
Error 5 Vacuum sensor
Error 6 Water bomb revolutions
Error 7 Ventilator 1 revolutions
Error 8 Ventilator 2 revolutions
Error 9 High water temperature
Error 21 Emergency switch
Error 22 Peltier 1 Ntc 1
Error 23 Peltier 1 Ntc 2
Error 24 Peltier 2 Ntc 1
Error 25 Peltier 2 Ntc 2
Error 26 Unbalanced ntc peltier 1
Error 27 Unbalanced ntc peltier 2
Error 28 High temperature peltier 1
Error 29 High temperature peltier 2
Error 30 Peltiers voltage supply too high
Error 31 Peltiers voltage supply too low
Error 40 Vacuum tube block
Error 42 Max. Temp. Session NTC1-PELT1
Error 43 Max. Temp. Session NTC2-PELT1
Error 44 Max. Temp. Session NTC1-PELT2
Error 45 Max. Temp. Session NTC2-PELT2
Error 50 Communication Smart card
Error 51 Error Smart card balance
Error 52 Error Smart card balance discount
Gun screen shuts off randomly
The GAS does not come out
0x0005 MCT DRIVERS ERROR
0x0010 BUS I2C HANDLER ERROR
0x0011 I2C BUS RESET ERROR
0x0020 DRV MODULE GENERAL ERROR
0x0021 PWM-DRV MODULE ERROR
0x0022 DRV-FANS MODULE ERROR
0x0023 DRV-LEDS MODULE ERROR
0x0024 DRV-PELTIER MODULE ERROR
0x0025 DRV-PCB TEMPERATURE MODULE ERROR
0x0026 DRV-LEDS TEMPERATURE MODULE ERROR
0x0027 DRV-I MODULE ERROR
0x0028 DRV-WDT MODULE ERROR
0x0029 DRV-RST WDT ERROR
0x002a DRV-MUX SMBUS MODULE ERROR
0x002b DRV-I CALIB-I PELTIER ERROR
0x0030 SMBUS BUS HANDLER ERROR
0x0031 SMBUS BUS RESET ERROR
0x0040 TRAY LOCK MODULE ERROR
0x0041 GPIO TRAY LOCK MODULE ERROR
0x0042 GENERAL ERROR SOLENOID LOCK MODULE
0x0043 GENERAL ERROR MODULE TEMPERATURE LOCK
0x0050 FRONT LEDS MODULE ERROR
0x0060 PELTIER RADIATOR TEMPERATURE SENSOR MODULE ERROR
0x0070 CHAMBER TEMPERATURE SENSOR MODULE ERROR
0x0071 CASSETTE TEMPERATURE MODULE ERROR
0x0072 CASSETTE HUMIDITY MODULE ERROR
0x0073 CASSETTE LIGHT SENSOR MODULE ERROR
0x0080 TFT MODULE ERROR
0x0090 TFT ILLUMINATION ERROR
0x0091 BUZZER ERROR
0x0092 RST WDT-DRV ERROR
0x0093 FRONT LEDS DRIVER ERROR
0x0094 FANS DRIVER ERROR
0x0095 TRAY LOCK DRIVER ERROR
0x0096 SENSOR TEMP CASSETTE DRIVER ERROR
0x0097 LED CHAMBER DRIVER ERROR
0x0098 PELTIER DRIVER ERROR
0x0099 TEMPERATURE DRIVER ERROR
0x009a CURRENT SENSOR DRIVER ERROR
0x009b MOISTURE DRIVER ERROR
0x009c PCB TEMPERATURE DRIVER ERROR
0x009d CHAMBER TEMP ERROR
0x009e TRAY SENSORS ERROR
0x009f EEPROM ERROR
0x00a0 LED FAILURE HANDLER ERROR
0x0100 HIGH TEMPERATURE CASSETTE
0x0101 CHAMBER HIGH TEMPERATURE
0x0102 PELTIER HIGH TEMPERATURE
0x0103 HIGH INTERNAL TEMPERATURE
0x0180 CASSETTE TEMPERATURE SENSOR FAILURE
0x0181 CHAMBER TEMPERATURE SENSOR FAILURE
0x0182 PELTIER TEMPERATURE FAULT
0x0183 INTERNAL TEMPERATURE FAILURE
0x0200 EXCESS CONSUMPTION POWER CHAMBER FAN
0x0201 PELTIER FAN EXCESS POWER CONSUMPTION
0x0202 CHASSIS FAN EXCESS POWER CONSUMPTION
0x0203 PELTIER POWER EXCESS CONSUMPTION
0x0280 CHAMBER FAN FAILURE
0x0281 PELTIER FAN FAILURE
0x0282 CHASSIS FAN FAILURE
0x0283 PELTIER FAULT
0x0300 HIGH TEMPERATURE LEDS CHAMBER
0x0301 DRIVER HIGH TEMPERATURE
0x0302 TFT HIGH TEMPERATURE
0x0303 CPU HIGH TEMPERATURE
0x0304 TRAY LOCK HIGH TEMPERATURE
0x0305 CHAMBER LED DRIVER HIGH TEMPERATURE
0x0306 FRONT LED DRIVER HIGH TEMPERATURE
0x0380 CHAMBER LEDS TEMPERATURE FAULT
0x0381 DRIVER TEMPERATURE FAULT
0x0382 TFT TEMPERATURE FAULT
0x0383 CPU TEMPERATURE FAULT
0x0384 TRAY LOCK TEMPERATURE FAULT
0x0400 CHAMBER RED LED FAILURE
0x0401 CHAMBER GREEN LED FAILURE
0x0402 CHAMBER BLUE LED FAILURE
0x0403 CHAMBER YELLOW LED FAILURE
0x0404 CHAMBER INFRARED LED FAILURE
0x0480 FRONT RED LED FAILURE
0x0481 FRONT GREEN LED FAILURE
0x0482 FRONT BLUE LED FAILURE
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